FAQ

"Buykidsbike" is a Chinese supplier specializing in the wholesale export of children's bicycles. We have our own design team and factory, which enables us to offer competitive prices. We also provide customization services based on samples.

To place an order, please follow these steps:  ------1. Send an Inquiry: Start by sending an inquiry to us through WhatsApp, phone call, the contact form on our website or via email. Please provide details such as the desired quantity, product specifications, and any customization requirements.  ------2. Response from Us: Once we receive your inquiry, our team will promptly review the information and reach out to you to discuss your requirements further. We will provide you with personalized assistance and address any questions or concerns you may have.  ------3. Generate Contract or Proforma Invoice (PI): After confirming the details of your order, we will generate a contract or Proforma Invoice (PI) outlining the agreed-upon terms and conditions, including pricing, shipping details, and payment instructions.  ------4. Confirmation of Order: Upon receiving the contract or PI, please review the order information carefully to ensure accuracy. If everything is correct, proceed to confirm the order by providing the necessary information and agreeing to the terms outlined.  ------5. Payment: Full payment for the order is required before shipment. Once you confirm the order details, please proceed to make the full payment as per the payment instructions provided in the contract or PI.  ------6. Shipping Arrangements: Upon receipt of the full payment, we will arrange for the shipment of your order. Our team will keep you informed throughout the shipping process, providing tracking information and estimated delivery times.  ------7. Order Completion: Once you receive the bicycles and confirm that everything is in order, the order will be considered complete.

Our children's bicycles come in various sizes and styles suitable for different age groups. We offer a range of options including balance bikes, pedal bikes with training wheels, and advanced models for older children.

Yes, we offer customization services for bulk orders. Please contact our sales team to discuss your specific requirements.

Yes, all our children's bicycles comply with relevant safety standards and regulations. We prioritize safety in the design and manufacturing process to ensure our products meet the highest quality standards.

Our minimum order quantity is 1.

We don't support sending samples for the time being. Our minimum order quantity is 1.

We accept various payment methods including credit/debit cards, bank transfers, and PayPal. Our sales team will provide detailed payment instructions upon order confirmation.

We work with reliable shipping partners to ensure prompt and secure delivery of orders. Shipping options and delivery times may vary depending on the destination. Our sales team will provide shipping details and options upon order confirmation.

Yes, we offer international shipping to select countries. Please contact our sales team for shipping availability and rates to your location.

We have a return and refund policy in place for defective or damaged products. Please refer to our Returns Policy page on our website for detailed information.